Terms & Conditions

1. Introduction Welcome to Jamu Jamu! These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site and placing an order, you agree to comply with these terms.

Jamu Jamu Pte Ltd is a registered business in Singapore under Registration Number 202420437M.

2. Products & Orders

• Jamu Jamu offers health beverages made with natural ingredients.

• Orders are processed upon successful payment confirmation.

• We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock unavailability.

3. Pricing & Payment

• All prices are listed in Singapore dollars and include applicable taxes.

• Payments are securely processed via Airwallex and other approved methods.

• We do not store your payment details.

4. Shipping & Delivery

• We ship within Singapore. International orders are subject to additional fees.

• Delivery times are estimated and not guaranteed.

• Customers are responsible for providing accurate shipping information.

5. Intellectual Property

• All content on our website, including images and branding, is the property of Jamu Jamu.

• Unauthorized use or reproduction is strictly prohibited.

6. Limitation of Liability

• Jamu Jamu is not responsible for any adverse reactions to our products. Please consult a healthcare professional before use.

• We are not liable for delays or damages caused by third-party shipping providers.

7. Governing Law

• These terms are governed by the laws of [jurisdiction]. Any disputes will be resolved through arbitration or the courts of Singapore.

8. Changes to Terms

• We may update these terms at any time. Continued use of our website constitutes acceptance of the updated terms.

Privacy Policy

1. Introduction Your privacy is important to us. This Privacy Policy explains how Jamu Jamu collects, uses, and protects your personal information.

2. Information We Collect

• Personal information (name, email, address, phone number) when you place an order.

• Payment details are processed by third-party providers and not stored by us.

• Website usage data via cookies to improve user experience.

3. How We Use Your Information

• To process and fulfill orders.

• To communicate updates, promotions, and customer service inquiries.

• To enhance our website’s functionality and user experience.

4. Sharing of Information

• We do not sell or share your data with third parties except:

• Payment processors (Airwallex, etc.)

• Shipping partners for order fulfillment

• Legal authorities if required by law

5. Data Security

• We implement strict security measures to protect your data.

• However, no system is 100% secure. You use our site at your own risk.

6. Your Rights

• You may request access, corrections, or deletion of your personal data.

• To opt out of marketing communications, contact us at [email].

7. Changes to Policy

• We may update this policy as needed. Any changes will be posted on our website.

Refund Policy

1. Returns & Refunds

• Due to the perishable nature of our products, we do not accept returns.

• Refunds or replacements are issued only in cases of:

• Damaged or defective products upon delivery.

• Incorrect items received.

2. Refund Process

• Contact us at [email] within 48 hours of receiving your order with proof (photo evidence).

• Approved refunds will be processed within 7-10 business days.

3. Cancellations

• Orders can be canceled within 2 hours of purchase. After that, they are final.

4. Exchanges

• If you received a defective product, we offer replacements instead of refunds.

For any inquiries, please reach out to us at sales@jamujamu.co